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Second Galaxy Official Launch FAQ

2019-09-10 06:55:43

 

1.1 Q: What’s Second Galaxy’s official launch time?

A: The Stargate will open on September 10th, 16:00 GMT!!


     New York, September 10th at 12:00 (EDT)

     Los Angeles, September 10th at 9:00 (PDT)

     London, September 10th at 17:00 (GMT+1)

     Beijing, September 10th at 23:59 (GMT+8)

     Moscow, September 10th at 19:00 (GMT+3)

     Bangkok, September 10th at 23:00 (GMT+7)

     Brasilia, September 10th at 13:00 (GMT-3)

     Sydney, September 11th at 02:00 (GMT+10)

     P.S.: The download time of 16:00 (GMT) may be brought forward or delayed slightly on different platforms. For specific details, please refer to the actual launch time in the corresponding App Store or Google Play store of your respective launch region.
 

1.2 Q: What’s the pre-download time on the Google Play and App Store?

A: [Google Play Pre-Download Time]

     The game will be available for pre-download on September 10th 01:00 GMT!!

     New York, September 9th at 21:00 (EDT)

     Los Angeles, September 9th at 18:00 (PDT)

     London, September 10th at 02:00 (GMT+1)

     Beijing, September 10th at 09:00 (GMT+8)

     Moscow, September 10th at 04:00 (GMT+3)

     Bangkok, September 10th at 08:00 (GMT+7)

     Brasilia, September 9th at 22:00 (GMT-3)

     Sydney, September 10th at 11:00 (GMT+10)

 

   [App Store Pre-Download Time]

   September 10th 00:01 (Local Time)

 

   NOTE: According to your local time zone, actual pre-download time may vary based on your app store.

 

   [iOS Pre-order Download Error Solutions]
   After the game is launched, if you encounter a problem where you can't download the game normally after pre-ordering on iOS, please try logging out and logging into your Apple ID to solve the problem. The specific steps are as follows: Tap [Settings] - [iTunes Store &      App Store] Log out of your currently logged-in Apple ID, then re-login to your Apple ID and enter the App Store. Search for "Second Galaxy" in the App Store, and then tap Download to download the game.

 

1.3 Q: Which countries & regions is the game available in on Google Play and the App Store?

A: All countries & regions, except Mainland China, Japan, Korea, the Netherlands, and Belgium.

 

1.4 Q: Which platforms can I download the game from?

A:    -    Google Play Store: https://play.google.com/store/apps/details?id=com.zlongame.ov.sg

        -    App Store: https://apps.apple.com/app/id1466576839

        -    Official Website: https://secondgalaxy.zlongame.com

        **The official PC client will be available for download on 16:00, September 10th (GMT)

 

1.5 Q: How can I get pre-registration rewards?

A:  Pre-registration rewards will be sent to your game account via in-game mail. The preregistration deadline is 16:00 on September 10th, 2019 (GMT). All pre-registrations made before this will be eligible for rewards. For more information, please visit the "Second Galaxy" pre-registration website: https://secondgalaxy.zlongame.com/hd/201906/register/index_en.html

 

1.6 Q: Can I play on the same account across Google Play, App Store, and PC versions?

A: There are slightly different login methods for different systems and clients, but you can play on the same account across different devices, operating systems, and clients (please note that if you register using your Google Account, your account will be limited to Android devices).

 

1.7 Q: Which languages are available in the game?

A: English, Simplified Chinese, and Traditional Chinese are currently supported in the game. More languages are planned for release in the future – please keep an eye on our latest official news for details.

 

1.8 Q: What are the minimum system requirements for Second Galaxy?

A: Second Galaxy Minimum System Specifications:
     Android: RAM 2 GB,
    OS Version Android 4.4
    CPU 1.4 GHz
    Resolution 720p
 

    iOS: iPhone 6s iOS 9.0

 

1.9 Q:How big is the client?

A:The Second Galaxy client is about 1.5 GB for Android and 1.6 GB for iOS. Please ensure that you have at least 3 GB of free space before installing the game.

 

1.10 Q: Why must guest accounts be bound?

A: Binding your account will help to increase its security and prevent you from potentially losing game progress when playing the game on different devices.

 

1.11 Q: What are the differences between the nations and careers in the game?

A:Commanders of different nations have access to different ships at the start of the game, and each nation's ships specialize in using different weapon types. The initial attributes of each career also differ. The nation you choose and the ships they grant access to have an impact on your adventure in the early stages of the game. Once you unlock the pilot license examination system, you'll be able to pilot any country's ships, as long as you pass the pilot license examination for that ship.

 

1.12 Q: How many ships are there?

A:There are more than 150 ships in the current version. We will add more in future updates.

 

1.13 Q: Is there open world PvP in Second Galaxy?

A:Open world PvP becomes available after Lv.19. You can engage in PvP across the galaxy, apart from when in the vicinity of stargates and space stations, but the Great Council encourages Commanders to remember that there will be high penalties for those who initiate PvP in safe and low-security zones.

 

1.14 Q: Is there a limit to the number of Corporations that can be created in the game? Is there a limit to the number of Corporations that can join each Alliance?

A:Each Corporation can have up to 150 members, and each Alliance can hold up to 200 Corporations (up to 30,000 players).

 

1.15 Q: Can we trade with anyone in the game?

A:In Second Galaxy, you can trade via the Trading Post, which opens after reaching Chapter 6 of the main story.

 

1.16 Q: Which social platforms can I find Second Galaxy on?

A: Official Facebook: https://www.facebook.com/secondgalaxy

     Official Instagram: https://www.instagram.com/secondgalaxy_global/

     Official Discord: https://discord.gg/Rw89w2v

     Official Reddit: https://www.reddit.com/r/SecondGalaxyM/

     Official Twitter: https://twitter.com/second_galaxy

     Official YouTube Channel: https://bit.ly/2lCLr9W

     Official Website: https://secondgalaxy.zlongame.com/index_en.html

 

1.17 Q: How do I contact the Second Galaxy team?

A: 1. In-game Support: Tap on the lower left “menu” button in any space station – Tap “settings” – Tap “FAQ” – Then tap an item on the list corresponding to the type of problem you’d like help with.

     2. Official Facebook Page: Follow the [Second Galaxy] Facebook Page, then report your issue through a direct message.

     3. Customer Service Email: secondgalaxy@zlongame.com

     You can send your questions via email to our official customer service email inbox.